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WARRANTY POLICIES/RETURNS
The Warranty for Fluoro-Dye branded products is as follows: For one (1) year after purchase, Fluoro-Dye will repair or replace (at our discretion ) any product with defects in materials and /or workmanship. Should it become necessary to return a defective item to us, please follow the return procedures outlined below.

RETURNS
If you need to return an item to us, please follow these procedures to insure prompt processing. Request a RGA# (Return Goods Authorization). Contact us at our customer service department at 1-800-892-3931 or e-mail us at Customerservice@Fluoro-dye.com.
After Receiving your RGA# use the original packaging, return the item via insured US Mail or UPS.
( Fluoro-Dye will refund the actual shipping costs taken from the UPS label or postage label on damaged merchandise or miss-shipment. )

Please include a copy of your receipt with the return. If you do not have your receipt, please include a note stating the purchaser’s name, address and approximate date of purchase.

Send returns to:
Fluoro-Dye Products Inc.

Mesa, AZ 85204

( We do not accept C.O.D.’s )

Note: Keep a record of your shipment until you have received credit or replacement merchandise
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BACK ORDERS
If circumstances cause your order to be shipped in more than one shipment, Fluoro-Dye will pay the shipping charges on all shipments after the initial shipment (except on international orders.) Additionally, some lightweight items may be sent separately via US Mail. All items are sold on a ship or cancel basis.

ORDER TRACKING
To track your order, call our Customer Service Department @ 1-800-892-3931 or e-mail Fluoro-Dye Customer Service and give your order number. If your order was shipped UPS, you can track it from their Website with your order tracking number.
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CUSTOMER SERVICE
Questions? Comments? We are committed to providing you with the best service available. Please write us at: E-mail: customerservice@Fluoro-Dye.com

US Mail:
Fluoro-Dye Product Inc.

Mesa, AZ 85204

For Customer Service call 1-800-892-3931 Mon-Fri, 8am - 5pm MT or e-mail us @: customerservice@Fluoro-Dye.com if you have questions about ship dates, billing information, etc.
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SHIPPING & HANDLING
SHIPPING OPTIONS
Overnight Delivery: Via UPS. Orders received by 2:00 PM MT are shipped the same day (in stock items only). Additional charges apply for shipments out of the U.S.. E-mail us @ customerservice@Fluoro-Dye.com for exact rates.

2nd Business Day Delivery: No Saturday Deliveries. Via UPS or RPS. Orders received by 2:00 PM MT are shipped the same day (in stock items only). Additional charges apply for shipments out of the U.S.. E-mail us @ customerservice@Fluoro-Dye.com for exact rates.

Regular Shipping: Via UPS or RPS. Orders received by 2:00 PM MT are shipped the same day (in stock items only). Additional charges apply for shipments out of the U.S.. E-mail us @ customerservice@Fluoro-Dye.com for exact rates.

International Orders: Shipping & Handling charges for all International Orders (except Canada ) vary. Please contact Customer service @ 1-800-892-3931 or E-mail us @ customerservice@Fluoro-Dye.com for more information.
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PRICES & AVAILABILITY
Prices: Prices published on our Website are subject to change without prior notice. Fluoro-Dye is not responsible for printing errors or other errors in pricing appearing in our catalogs or on our Website.

Availability: All products are subject to availability and prior sale. Clearance items have limited quantities and may no longer be available. All orders are subject to acceptance by Fluoro-Dye Products Inc.

Payment: Prices are in U.S. Currency. You may use MasterCard, Visa, Discover Card or American Express, or mail us a money order or a personal check drawn on U.S. funds. Here is a link to a Currency Conversion Service.

*NOTE: ALL PRICES AND MERCHANDISE OFFERINGS ARE SUBJECT TO CHANGE WITHOUT NOTICE*
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